You ordered equipment online. However, when you received it, it was damaged. Send a letter to the manager of the company. In your letter, you should tell:
- Giving the details about the equipment
- Explain the damage
- Suggest what you want the manager to do.
Sample Answer of You Ordered Equipment Online GT Writing
Dear Sir or Madam,
I am writing you this letter in order to complain about the damage done to one of the pieces of equipment that I ordered from your company last week, the keyboard of the computer to be precise.
The details of my orders comprised a set of a desktop computer, that is, a monitor, Central Processing Unit, a keyboard, a mouse and an Uninterrupted Power Supply.
However, the affected one out of these is the keyboard. I noticed that two out of the buttons have removed. I noticed this immediately. I removed it from the carton; perhaps this occurred through the courier agent in the process of transporting them or from your organization while packing it. As a matter of fact, I have sent the picture of this damaged apparatus to the company’s customer care WhatsApp line at the moment of seeing it.
In line with the three-month warranty on the items, it would be appreciated if the company can help me replace this damaged keyboard as soon as possible.
I will be looking forward to seeing your quick response and action.
Yours sincerely,
