Describe a Problem that A Friend of Yours Had and You Solved It.
- What Type of Problem It Was?
- Who Have Had This Problem?
- How You Knew About It?
- And Explain how You Solved It.
It happened quite often that I helped my friends when they were in any kind of problem, but the most memorable one I would like to share with you is when one of my friends forgot his mobile password π€π.
His name is Mandeep. He is not only my friend but also a good neighbour. We spend a lot of time together. One day, he changed his mobile pattern for some reason. Unfortunately, he forgot the pattern because he made it quite unique and complex. He was puzzled about what to do next.
He tried many times but didn’t succeed in any attempt. Finally, he became sad and sat on his sofa, wrestling with the idea of how to unlock his phone. He had a number of essential office files on this phone, and sadly, he hadn’t made a backup of it before π±πΌ.
Suddenly, he got the idea to seek my help because he knew I have a good amount of knowledge about mobiles and laptops. I heard my doorbell ring. I opened the gate, and it was him.
He then shared his story with me, explaining his problem and asking for a solution that would keep his mobile data safe. I took his mobile and tried to unlock it, but my initial attempts didn’t work. After considering several alternatives, I realized there was still a way to unlock it through entering his email and password π§π.
I asked for his email ID and password, filled up all the details, and then we needed to enter a One one-time password (OTP). I opened his email on my laptop and retrieved the OTP.
After entering it in the mobile, we were given the option to reset the mobile pattern. Upon seeing this, he jumped with happiness and hugged me. He was overjoyed to see his mobile unlocked and promptly disabled the pattern lock from his mobile phone, starting to thank me profusely ππ.
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It seemed like a significant victory for him. I felt so happy to receive his appreciation. It motivated me to help more people who are in trouble.
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