There Have Been Some Problems With the Bus Service

There have been some problems with the bus service, especially its reliability, in your area over the last two weeks.

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Write a letter to the manager of the bus company. In your letter

  • describe what the problems are
  • explain how these problems are affecting you
  • suggest what you would like the company to do

Sample Answer of There Have Been Some Problems With the Bus Service

Dear Sir or Madam,

     I am writing this letter to a complaint regarding trouble-causing bus service of route 30.

     The service frequency is already less than required however, over the last two weeks situation has become even worse. Buses have been irregular and uncertain and even skip many time slots. In addition to this, there is no longer any service after 11 p.m. whereas buses used to stop running only after 1 a.m.

     Because route 30 is the only bus that runs in my area these uncertainties made it completely unreliable. I commute to my work daily by bus but due to all these issues, I can not depend on buses anymore. Moreover, I am unable to afford daily cab rides as they are way too expensive.

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    I urge you to solve this matter personally and ensure drivers’ discipline so that common people can rely on public transport. Apart from that route 30 service needs to be improved and extended until midnight.

    Please give this matter your immediate attention.

    Yours faithfully

    IELTSData

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